Copyright © MaudGoldberg Ltd 2017

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STAY IN TOUCH

STAY IN TOUCH

FAQs

Can the prints be customized?

 

Some custom options are available, different colour, black and white, other sizes, different frames, etc.

Contact me on maud@maudgoldberg.comor call the Studio on +44 (0) 7962 398 103 and tell me what you are looking for.   I will get back to you as soon as possible to discuss how I can accommodate your request.

Other Images

I have seen work of yours that I would like as a print but it is not offered in your shop.

Am I able to purchase it as a print? 

You might .  If you see an image belonging to me on any of my social media channels or here in the Art and Design Portfolios and would like it as a print, get in touch.  I am more than happy to arrange a custom print for you whenever possible.

Wholesale and Licensing

Enquiries welcome!  Get in touch with me directly on maud@maudgoldberg.com or call me on +44 (0) 7962 398 103.

I love to work with other people. I work with interior designers, retailers, studios and individuals form different backgrounds and practices. I am currently working on a project that will involve joined practice with a ceramics studio and a weaving studio.  

Copyright and Ownership

 

I have full copyright and ownership of all images appearing in my shop.  Using them in any way without my permission is a violation of copyright law.  You may not take a screenshot, copy, or print the images used on my website without my permission.  When purchasing a print, the copyright is never transferred.  Purchase prints may not be scanned or replicated in any manner.

Can I post your images on my blog?

I love to collaborate, and if you would like to share any of my images on your blog or website, please get in touch on maud@maudgoldberg.com or call me on +44 (0) 7962 398 103.

Print Care

Treat your fine art print as if you were a museum curator. Always wash your hands before handling a print, or even better, wear clean white cotton gloves. Always lift prints by opposite corners, and avoid touching the printed area. When taking a rolled print out of the package, do not roll it the other way since this might crease the paper and create scratches. Instead, leave it on a flat clean surface and it will flatten itself without you having to do anything.
 If you are framing your print, please wait to do so until it is completely flat. 

What units are measurements in?

 

All sizes are given in inches but each listing includes a conversion table with equivalent sizes in centimeters.

 

 

CMS                        INCHES

 

SQUARE SIZES      SQUARE SIZES

25.4 x 25.4                   10 x 10

30.5 x 30.5                   12 x 12

40.6 x 40.6                   16 x 16

50.8 x 50.8                   20 x 20

61.0 x 61.0                   24 x 24

76.2 x 76.2                   30 x 30

 

 

Do you offer framed prints?

 

Yes. Framing is available for all prints.  You will find the option to add a framed print to your cart in the drop down menu on every listing.  The frames are all made to order from FSC Oak wood they come in natural, black and white finish.  

All frames come with a non-reflective diffused acrylic or styrene front. All framed prints are printed full bleed to the inner edge of the frame. Framed prints are ready to hang.  

If you need a different colour or different frame please get in touch on maud@maudgoldberg.com.  

For all framed prints please add an extra 10 days to regular unframed prints delivery time.

 

Please note that print sizes are for the print itself. Frames will add to the print size. The frames I use are called box frames. The box frame measurements are 33mm deep from front of frame to wall and 20mm wide on the face.

 

Where and how are your frames made?

 

I have partnered with local professional framers in the UK.  The wood is from sustainable sources and each frame is made to order.  No veneer is used.  All frames are made of pure solid wool and the finish is wax, oil or varnish.

 

 

How do I place and order?

 

When you have found a product you would like to purchase, click on the 'Add to Cart’ button and it will be added to your shopping cart. To review your products click on ‘Cart’ in the top right corner of the site. Here you can remove items and view your delivery costs. When you are happy with your cart, click checkout and you will be taken through to our secure payment pages. Here you will need to enter your delivery information and payment details. On completion of the order an email will be sent to you confirming the transaction.

 

 

What forms of payments do you accept and is your site secure and safe?

 

MaudGoldberg Ltd accepts Visa Credit, Visa Debit, Visa Electron, Maestro, MasterCard and JCB. MaudGoldberg Ltd also accepts payments via PayPal. MaudGoldberg Ltd uses Stripe to process payments. This is a secure independent merchant.  All prices are stated in British pounds.

 

 

Can I choose a different delivery address to my billing address?

 

Yes. When you checkout you will be given the option to add a different delivery address. I will then email an invoice and include a dispatch note.

 

 

Where do you ship to?

 

MaudGoldberg Ltd ships to the UK, Europe and International for Unframed and Framed Prints.

 

Shipping costs are set for UK, EU and International shipping of Unframed Prints.

Shipping costs are set for UK shipping of Framed Prints.

See shipping costs below.

Shipping costs for Framed Prints to be shipped for International + EU countries are calculated and quoted upon enquiry. Please contact us on maud@maudgoldberg.comwith your enquiry and I will endeavour to reply within 24 hours from your request.

 

 

How much is postage and how long will it take to deliver my order?

 

MaudGoldberg Ltd aims to deliver all mainland UK Unframed Print orders within 10 working days using Royal Mail’s First Class postal service. Some products, such as Framed Prints take a little longer.  For UK mainland Framed Prints add an extra 10 days on delivery time for made to order frame manufacture. Sometimes due to unforeseen circumstances such as severe weather or during busy times like Christmas, deliveries may take a little longer. If you have not received your delivery within due date please contact us on maud@maudgoldberg.com

 

Shipping Costs are as follow:

UK to UK 

Unframed Prints £6.60 Royal Mail

Unframed Prints £12.00 Special Delivery

Framed Prints £18.00 Tracked Courier

 

UK to EU

Unframed prints £18.00 Tracked Courier

 

UK to INTERNATIONAL

Unframed Prints £24.00 Tracked Courier

 

UK to EU + INTERNATIONAL

Framed Prints

Postage costs provided upon enquiry. 

 

Please note that any import duties and taxes are your responsibility.

 

 

What should I do if my order does not arrive?

 

I make every effort to get your order dispatched within 7 working days from order confirmation (adding an extra 10 days for framed prints for made to order frame manufacture). If you have not received your order within 10 days (or 20 for framed prints) please get in touch on maud@maudgoldberg.com.

 

 

What if a product is out of stock?

 

All products are made to order. 

You can also keep up to date with MaudGoldberg latest product development by joining the mailing list on http://maudgoldberg.com

 

 

What is your return policy?

 

I really hope you love your MaudGoldberg purchase. If you are not entirely happy please notify me on maud@maudgoldberg.com. You must return your unwanted products for a refund within ten working days from the day you received the products. The products, including their original packaging, must be returned 'as new' in a saleable condition. For full terms and conditions please go to https://maudgoldberg.com/terms-of-service

 

 

I have received faulty goods, what shall I do?

 

Every MaudGoldberg product is thoroughly checked before it is posted but if, in the unlikely instance, you do receive faulty products please contact me on maud@maudgoldberg.com within 48 hours from signing for receipt of your delivery letting me know whether you would like an exchange or a refund. We recommend you inspect your products as soon as they arrive.  For full terms and conditions please go to https://maudgoldberg.com/terms-of-service

 

When can I contact you?

You can send an email to maud@maudgoldberg.comany time any day – I will respond to you as soon as I can. Alternatively you can call me between 8.00am and 6.00pm Monday to Saturday on +44 (0)7962 398 103

 

 

Where else can I buy MaudGoldberg products?

MaudGoldberg products are currently also available on Etsy on https://www.etsy.com/uk/shop/MaudGoldbergDesign

A select edition of MaudGoldberg produts will soon be available on Chalk & Moss https://www.chalkandmoss.coman independent online Design store for nature connected homewares and wellbeing.

I am currently working on new projects and look forward to invite you to find our new products in more Art and Design-led stores.  You are welcome to connect with me for updates by joining the mailing list on https://www.maudgoldberg.com

Further information about MaudGoldberg can be found on our about page on https://www.maudgoldberg.com

 

CMS                        INCHES

RECTANGULAR     RECTANGULAR

SIZES                       SIZES  

20.3 x 25.4                    8 x 10

25.4 x 30.5                  10 x 12

30.5 x 40.6                  12 x 16

40.6 x 50.8                  16 x 20

50.8 x 61.0                  20 x 24

76.2 x 101.6                30 x 40